Adding devices using Tuya iot website > error 'Model not managed or available'

[drBarns]

Hi all.
Im having some fun with Gladys since starting last week; but not with Tuya. I have over the last 12 mo added 4 devices, and they have worked successfully in other HA tools. Atm I am unable to get the latest device, a wifi Temp & Hum. sensor to work. It is added successfully in Tuya, which says it is ‘Online’:

|Device Name|Device ID|Product|Device Status|Device Type|Activation Time|Device Permission|
| WiFi Temp. Sensor (TVroom) | ******* |WIFI温湿度 | Online | Real Device | 2024-03-17 09:40:59 | Read|

But Gladys says under Devices 'No Tuya device found.’ So I press 'Tuva discover (•)’ on the same page, and up pops the WiFi Temp. & Hum. Sensor; and a note saying 'Model not managed or available’.

The device is still reporting correctly on Tuya Smart app. How do I overcome this 'Model not managed or available’ issue please? And is this the right place to ask such questions? Please guide me.

[pierre-gilles]

@drBarns

'Model not managed or available’.

It means the Tuya integration in Gladys does not handle this device.

You can create a “Feature request” on this forum, or if you have a developer background, you can even help us integrate it (Gladys is open-source: GitHub - GladysAssistant/Gladys: A privacy-first, open-source home assistant )